Privacy Policy

This Privacy Policy explains how ROSE & ELISE ("we", "us", or "our") collects, uses, stores, and shares your personal information when you visit or shop at roseandelise.com.

Collection and Use

We collect information that you provide directly to us, such as your name, email address, shipping address, and order history.

We also collect certain information automatically, including device information, browser type, and cookie-related data.

We use this information to:

• Process and fulfil orders;

• Communicate with you regarding your purchases;

• Improve our website and customer experience;

• Maintain website security;

• Comply with legal and regulatory obligations.

Sharing of Information

We do not sell your personal information.

We share information only when necessary with trusted service providers, including Shopify, payment processors, and delivery partners, in order to operate our business and provide our services.

Your Rights & Marketing

You have the right to access, correct, update, or request deletion of your personal information, subject to applicable laws.

You may opt out of marketing emails at any time by using the unsubscribe link included in our communications.

Depending on your state of residence, you may have additional rights under applicable U.S. state privacy laws.

Security & Retention

We use reasonable administrative, technical, and organisational measures to protect your personal information.

We retain personal information only for as long as necessary to fulfil business, legal, accounting, and regulatory requirements.

Contact Details

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or wish to submit a complaint, please contact us:

Store Name: ROSE & ELISE

Email: info@roseandelise.com

Customer Service Hours: Monday to Saturday, 9:00 AM – 5:00 PM (Eastern Time)

We aim to respond to all emails within 48 hours.